That's slick. I got mine in .50BMG and Elite never made a can to go over that brake, they said they won't make one unless they can guarantee it's bomb-proof and so far... Nothing.
so did you get a refund or did you get the line we have a 50% restocking fee.... I'm in the exact same boat.... WTF, sucks because the product if you get it is BA.I've cancelled my order with Crux. I don't want to deal with the hassle. I called up EI and signed up with them. I'm going to have to go direct thread on the EI can because their brake is one of those that slips over the barrel. The proof barrel can't be made to work with their braking system so I'll just have them make me a properly timed direct thread can for a 7/8-24 muzzle thread. Thankfully I found some thread on muzzle brakes that have a set screw because load development wouldn't be a lot of fun with no muzzle brake!
This is the exact reason companies like SiCo and TBAC are so popular. Great products, outstanding CS. That business model never fails.The second main fault these machining heavy companies make is they don't have enough idle capacity to do rework/repair/etc. Either people or machinery. You NEED to be able to turn around customer service issues in about 2 weeks all told. If you can't you are fucked and then some.
They’re slow as fuck. I had to call them several times. They had my suppressor ready but didn’t have the muzzle brake. I’m like dude!! I have a year wait for the tax stamp. Send the damn suppressor.I dropped Crux an email today about my muzzle brake cracking in half.
I anticipate a 16 month wait to get it fixed or get another. 3 months before they even email me.
Call them. They might be waiting on the brake to be completed. Your suppressor is probably done like mine was.Thanks for the info. Yes, I too waited a long time for my 30cal ArchAngle when the business startup on the first runs.
I did order their 375CT first week of May, they said if it was not already made (in stock) it would be about a week.
5 weeks now and not a word from them.
They said, I would get the SN of the CAN the day I made the purchase, I assume to get the TAX stamp moving, but have not seen that either.
Just hoping they come through with it. Maybe I need to start calling.