I’ve had the same experience lately. They seem to be too worried about being big shots and not tending to businessI avoid brownells for the same reason. Their shipping has been horrible for as long as I can remember. I dont get along with their website very well either, just kindof a mess. I couldn't find a particular bullet once, got on their backorder, they shipped them eventually and I noticed they were 50% more than most other vendors. They could not have cared less when I contacted them about it.
I don’t shop them that often and I won't stop using them but I went back to check my last order and it took 3 days to send the order ( Sinclair mandrel) and I paid economy shipping. It took a total of 9 days from order to delivery???? What the hell is up with economy shipping? Do they pass it back and forth to hitchhikers?
(shhhhhhhh. You can also change the free shipping from the default 5-7 or 7-10 to the preferred 3-5 option usually. I imagine the complainers just didnt take the time to look at what they had selected, which, of course, is the cheapest option to the shipper when they offer it for free)fyi, add a small, cheap box of .22 ammo to your order and you avoid the USPS.
I paid for expedited shipping. Just a 4 day wait for them to get it in the mail. I’ve waited up to 10 days. I basically wasted the money on shipping because they fucked around getting the order out.I think we are getting a bit spoiled. Unless you pay for expedited shipping or they quote you a ship date, ~1 week or less to get something shipped isn’t that big a deal.
We want made in America, shipped next day, and to be able to talk to a human when we call........and we want it as cheap as possible.
You likely paid for faster shipping time, not expedited shipping. Two different things.I paid for expedited shipping. Just a 4 day wait for them to get it in the mail. I’ve waited up to 10 days. I basically wasted the money on shipping because they fucked around getting the order out.
Pretty sad we have to pay for what other companies provide for free. Either way I believe they need to step their game up a notch. In a couple years they have gone from my go to supplier to usually the last place I lookI.E. when you pay for “3day shipping” you are NOT paying to have it there in 3 days from the time you order it. You are paying for 3 guaranteed 3 days from the time it ships.