Warning Crux Suppressors

Vidar

Private
Belligerents
Apr 22, 2017
81
12
22
Pocatello, ID
Hey all,

If you are on the fence or considering purchasing a Crux suppressor I would run away from them now. I have one and it has not worked from day one. The can leaks at both ends and sent my suppressor cover flying down range after a shot.

I reached out to them to have the suppressor checked out to see what is wrong with it. The front desk dude Brennan informed me that thier SOT has expired and they cannot currently repair my can. In my opinion, a company that sells any NFA items and allows thier license to sell NFA expire they are not a stable company. If you need further proof give them a call and you will not get ahold of an actual person.

I have asked them for a refund but I doubt they will do it, please do not make the same.mistake that I have made and buy a can from a good manufacturer.
 

Vidar

Private
Belligerents
Apr 22, 2017
81
12
22
Pocatello, ID
They said they are in the process of moving, restructuring, blah blah blah. The "blog" section on thier website explains what is going on, it sounds a lot like Hillary explaining her emails and server to Congress. The best part is at the end of the bs message. The new fancy title dude says " please contact us to personally assist you" and his contact info is xxx-xxx-xxxx or email him at xxxxx@xxx.com
I dont know what kind of phone they are using mine doesnt call the number x....
 
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2ndamendfan

Sergeant
Belligerents
Nov 10, 2010
4,851
5,432
219
UT
How old, how long have you had it? How many rounds through it?

The reason I ask is that I own 3, but are actually Templar engraved as it was before Crux was spun off of Templar tactical. I think only about the first 18 months were made under the Templar name. To get service I call Crux.

The early ones as I have had issue with cracking through the engraving. 2 of mine had to be "repaired". One cracked just sitting in my vault, never had a round through it.

So I am asking to see if this is something new that has popped up or is it on older products.

It has been 3ish years since I had to deal with them. Up to that point they were nice to deal with.
 

THEIS

Hi, Sincerely
Commercial Supporter
Belligerents
Nov 27, 2017
3,597
9,040
119
Houston Texas (For the most part)
hoplitearms.com
Hi,

Ah Ok, so researched this a little.

FWIW, This can work out to be a good thing for not only Crux but their customers and potential customers but the immediate pains are going to be felt by everyone IMO.

So it appears that Crux Suppressors has been sold and is indeed under new management. Curtis Proske (founder and designer) is out of the picture and has been replaced.

Sincerely,
Theis
 

eddie102870

Private
Belligerents
Minuteman
Nov 22, 2006
111
140
49
alabama
just bought one and waiting on the transfer, have a old one that i bought on a group buy here templar tactical that ive never had a problem with. hope the new one works as well
 

Vidar

Private
Belligerents
Apr 22, 2017
81
12
22
Pocatello, ID
@ 2ndamendment I have had it for 3 years and shot it less than 50 rounds. I have other suppressors and didnt shoot this one very much as it never was pleasant to shoot without ear protection and now it's basically a muzzle break.
 
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Vidar

Private
Belligerents
Apr 22, 2017
81
12
22
Pocatello, ID
@THEIS

I usually try my best to not bitch about things but this is nuts. I get that every manufacturer can have issues but this is alarming to me at the least. I am hoping that whenever the new group can get thier act together maybe my can will be fixed. Until that happens I am stuck with a worthless product or the most expensive muzzle break i have ever had.
 

THEIS

Hi, Sincerely
Commercial Supporter
Belligerents
Nov 27, 2017
3,597
9,040
119
Houston Texas (For the most part)
hoplitearms.com
Hi,

O I completely understand your frustration....IF you would not have the problem then their transition probably could have been completed without it drawing so much attention to it :)

I hope they at least get suppressors like yours fixed before manufacturing newer ones!!!
Maybe they run a repair and warranty program/service then go into full blown manufacturing.

Sincerely,
Theis
 
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trob_205

Gunny Sergeant
Belligerents
Jul 11, 2013
739
431
69
Coldwater, MI
Have a buddy that’s has been waiting for seal to be replaced for like 2-3 months now. This explains it I guess. He never even took the can home. His form 4 came back approved and they discovered it when they had it out finishing up the paperwork.
 
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Vidar

Private
Belligerents
Apr 22, 2017
81
12
22
Pocatello, ID
@HansohnBrothers

Well that's what the dude(Brennan)said in his email reply to me. I was hoping someone with more knowledge would chime in with more info. I'm not surprised that they lied to me. From my experience and from what others have said about them a lie is the standard response. I will see what they tell me after I tell then that.

Thanks!
 

HansohnBrothers

Silencer Dealer
Commercial Supporter
Belligerents
Feb 4, 2014
310
186
49
Culpeper, VA
www.HansohnBrothers.com
@HansohnBrothers

Well that's what the dude(Brennan)said in his email reply to me. I was hoping someone with more knowledge would chime in with more info. I'm not surprised that they lied to me. From my experience and from what others have said about them a lie is the standard response. I will see what they tell me after I tell then that.

Thanks!
I wouldn't say they are lying, I don't know them. Maybe they are unaware of the regulations? Another point, if you shipped the silencer directly to them, they can send it directly back to you, also no SOT required.

All the SOT is for is NFA tax free manufacturing and transfer to other SOTs.
 
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Zak Smith

TBAC Guy
Commercial Supporter
Belligerents
Nov 7, 2003
2,310
601
219
Fort Collins, CO, USA
thunderbeastarms.com
All the SOT is for is NFA tax free manufacturing and transfer to other SOTs.
Just some off handed comments here. I do remember that part of the code, that allows non SOT gunsmiths to repair NFA firearms. For non silencer NFA firearms, there is a good chance that a problem could be remedied by a repair that did not involve the fabrication of new NFA parts (e.g. put a new barrel on a MG). While there are certainly some silencer repairs like this (eg, chase threads), the serious repairs pretty much always involve the manufacture of new silencer parts, which a non SOT cannot do AFAIK.
 
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Chucky

Sergeant
Belligerents
Jul 19, 2006
839
8
22
38
Sanford, NC

1time

Sergeant
Belligerents
Dec 4, 2008
199
8
22
41
MD
I bought 2 cans during the group buy and both cracked. A buddy of mine bought 1 and it cracked too. They took care of it but weren't very easy to deal with. They acted like it was the first time they heard of any of them splitting when my buddies split. When I took possession of mine a few months later and both split, they still acted like they never heard of a failure before.

Hopefully whoever acuired the company is better at manufacturing, business, and integrity than the original people.
 

18Echo

Sergeant
Belligerents
Jun 12, 2007
763
74
34
Maricopa Co., AZ
I bought an ArchAngel 338 last year. The end cap was out of concentricity and I had the slightest bullet wipe on it, enough to send my rounds flying haphazardly in no particular direction. I also noticed leakage around the end cap. I sent it back to them and waited about 4 months before I got it back, two months past the promised return, but still better than most (I also dealt with Brennan). Took it out on labor day for the first time since getting it back a few months ago. No more end cap swipes and the accuracy is spot on. I still see a little leakage on the front end cap, and had a lot on the back end, but that could be my Area 419 adapter, not sure...
 

THEIS

Hi, Sincerely
Commercial Supporter
Belligerents
Nov 27, 2017
3,597
9,040
119
Houston Texas (For the most part)
hoplitearms.com
Hi,

FWIW....Same guys that are talking of being new owners, etc have been listed on the corporation paperwork since at least 2016 and it appears they have retained Brennan as an employee, lol....Search how many people have complained about Brennan.
So it is not really new ownership....just removal of a single owner.

Sincerely,
Theis

TitleName and Address
DIRECTORCADE NOBLES
12621 TX-105 W #304 CONROE, TX 77304
DIRECTORCHRIS MAY
12621 TX-105 W #304 CONROE, TX 77304
DIRECTORCURTIS PROSKE
12621 TX-105 W #304 CONROE, TX 77304
DIRECTORTYLER NOBLES
12621 TX-105 W #304 CONROE, TX 77304
 

rlsmith1

Private
Minuteman
May 1, 2019
91
17
12
Unfortunate as they have suppressors with some great specs, DB numbers aside. Glad I chose a different company. Buying through Hansohn was fantastic as well!
 

Vidar

Private
Belligerents
Apr 22, 2017
81
12
22
Pocatello, ID
Hey all,

I got a call from one of the owners and we discussed the following:

1. They bought Curtis out of ownership of the company and they were the original investors in the company and now they are active in the operations and management of the company.

2. They are moving thier operations to a new facility (same area) with better production capabilities and more staff members to address what they have identified as insuffiecnt.

3. They will be open an operating soon and plan to improve production and support moving forword.

I will wait and see what happens, they cant do any worse than they have...

I will keep everyone posted with this process.

Thank you all for your input and experiences.
 

Vidar

Private
Belligerents
Apr 22, 2017
81
12
22
Pocatello, ID
Sorry I forgot to mention that Curtis no longer had anything to do with the company. Which in my opinion is a great first step.
 

Charger442

Sergeant
Belligerents
Nov 2, 2010
740
160
49
South Texas
I own 2 of the original ark 30 direct threads. Cracked the tube badly on one, luckily my Armageddon cover took the brunt of it and my face didn't. Sent it back to be replaced a while ago, haven't shot it any since receiving.

Still have the second one which I don't shoot much. Guess I need to wait until the new company management gets up to speed, wrap it in a cover and see how it fares.

Seriously, don't shoot your Crux/ Templars uncovered.