These are my personal experiences in dealing with Cadex. Prior to making the plunge to purchase my chassis, I called Cadex with several detailed questions, that were answered quickly and very professionally with each call, even when calling late in the day on a Friday there was no rush to get off the phone and on to the weekend.
I had my action chambered and fitted with the barrel by Pac-Nor, so that I was able to assemble the rifle myself. It was the first bolt gun that I assembled on my own, the quality of the instructions were solid and the fit and finish of the chassis were outstanding, which made the assembly of the rifle, very easy.
While I did not buy the Kraken, I only picked up a Lite Strike Chassis, I have to say that the costumer service that I have received up to this point has been excellent, and on par with other very high end items that I use and abuse from other industries. If I were in the market for a MC rifle, I would not hesitate to take a serious look at the Kraken as I feel that the support would be there to back the purchase, based on my experiences so far with Cadex.
