Good afternoon,Warranty service report:
I contacted Athlon about a couple issues with my Ares BTR. They stated they have had some instances of my main issue already and would be happy to service it. I boxed it up and shipped it (at my expense) to their service department for repair.
I just got the scope back, and it seems like nothing has changed. The most generous way I could phrase it is that it might be 2% better, but that's not "fixed" in my book, especially with an issue they're already aware of.
I'm really regretting having invested so much hard-earned money into this, but I guess I'm stuck with this thing. I guess I should have waited 10 months for the Vortex after all.
I am sorry that you had an issue with the scope. As a SH Supporting Vendor and an Athlon Dealer we want to help you out. Please give me a call, 516-217-1000, and we will take it back from you (even though you bought it elsewhere) and replace it with a brand new scope.
Hopefully this will right the situation
If I'm not available please speak with Neil.
Thank you for your continued support.
If there is anything else we can assist you with please let me know.
720 Old Bethpage Rd
Old Bethpage NY 11804
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